FAQ

Shopping

What shipping methods are available?

Within the USA and Puerto Rico, we use USPS flat rate and next day shipping. For orders to Mexico we usually use DHL.

Do you ship internationally?

We only ship domestically but we also have representatives in Mexico and Puerto Rico.

How long will it take to get my package?

Flat rate shipping from USPS or DHL take up to 4 days depending the location.

Payment

What payment methods are Accepted?

We only use PAYPAL and STRIPE as a method of payment.

Is Buying On-Line Safe?

Our website has the best tools of  security and our method of payment dont allow us to get any sensitive information. Yes, it is safe.

Orders & Returns

How do I place an Order?

You need to select a product and add to cart, the checkout options will take you to all the steps.

How Can I Cancel Or Change My Order?

You can send us an email explaining the reason of change and we will do our best to make it happen.

Do I need an account to place an order?

No, you dont need an account to make an order.

How Do I Track My Order?

USPS system allow us to send you updates about your order, after your order is successfully placed you will get email from them about the status of your order.

How Can I Return a Product?

You will have to send it to us using the company of your preference, to the address we will provide you.